Rank: Newbie
Groups: Member
Joined: 1/27/2006(UTC) Posts: 9
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Rank: Advanced Member
Groups: Member
Joined: 1/23/2006(UTC) Posts: 82 Location: Lisle, IL
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You compete on customer service. I wouldn't use 1&1 if it was the last company on Earth. Those who know won't consider 1&1 and as far as those who don't, you have convince them you have the best customer service in the world.
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Rank: Newbie
Groups: Member
Joined: 1/27/2006(UTC) Posts: 9
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Good point. Can you tell me what's so bad about them? |
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Rank: Advanced Member
Groups: Member
Joined: 1/23/2006(UTC) Posts: 82 Location: Lisle, IL
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I have heard lots of complaints that their customer service is subpar.
Another thing to consider is percieved value, alot of people won't go with the 1&1 $2.99 because its so cheap. Customers will think its not reliable because its so cheap.
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